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Your customers can log-in to your website
with their username and password and view critical information
without being able to change any of it. |
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Color Selections |
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Change Orders |
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Pictures |
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Documents |
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click on any image to enlarge
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They can also use Select Builder's
web-based customer service feature to type in questions to
you and view your answers. |
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Several Calls Are Usually Grouped Into A Single Question |
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Customers Have Time To Think About Their Question |
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You Can Reply At Your Convenience |
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Each Question And Answer Are Stored For Later Retrieval |
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Once their home is completed, they
can use Select Builder's Warranty System to enter, track,
keep notes on and mark warranty repair items as complete.
They can also rate the service quality of the subcontractor
that performed the repair. |
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Customers Can Enter Warranty Items At Any Time |
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Items Are Batched And Sent At The Proper Time |
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Customers Feel Like They Are Still Part Of The Process |
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Subcontractor Ratings Are Averaged Into An Overall Grade |
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